Technical Service Rep:
Everlast Composite Siding

Essential job functions:

• Assist sales teams with installation support
• Must have exterior construction knowledge/experience
• Facilitate installation training
• Perform requested job site inspections
• Out of box/warranty inspections
• Keep up to date installation instructions/documents
• Product testing
• Installation best practices
• Competitive product/installation knowledge
• Field communication w/distribution, detailers, Everlast Sales, contractors, and homeowners.
• Report directly to Product Management

Key Duties:

• Understand brand features/benefits and competitive edge over the competition
• Communicate with colleagues using Microsoft based software and remote meetings.
• Presenting live training product installation
• Travel up to 60% to job sites/customer events/trade shows
• Assist in developing competitive analysis
• Work with quality, customer service, and our customers investigating and resolving quality & warranty issues/claims

Qualifications:

• High School diploma at a minimum
• 2 years minimum in residential construction and/or similar technical service position
• Strong communicator
• Ability to multi-task at a high level
• Independent worker
• Ability to meet deadline
• Troubleshooting skills
• Navigate Microsoft Office software
• Present to small/medium audiences

Job Type: Full-time